Refund Policy

At Weave, we maintain a non-refundable policy for all our products and services. Once payment is made, clients commit to the terms of the project as outlined in their agreement. This policy reflects our dedication to providing high-quality, tailored solutions from the outset and the resources dedicated to each client’s project. We take pride in our agile development approach and make every effort to ensure client satisfaction through customized planning, regular updates, and thorough testing.

In instances where clients encounter issues or concerns with the services provided, we encourage open communication with our support team. We’re committed to addressing feedback and making reasonable adjustments within the scope of the project to align with our satisfaction guarantee. However, due to the bespoke nature of our services, refunds are not provided once work has commenced, as substantial time and resources are committed to each project phase.

If technical challenges or delays arise on Weave’s end, we will make every effort to remedy the situation and work with the client to ensure satisfactory project delivery. Our goal is to establish long-term partnerships with our clients, and we strive to provide solutions that exceed expectations, even in complex scenarios. By choosing Weave, clients agree to this refund policy, recognizing that our commitment is to deliver high-value results rather than refunds.